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It should be emphasized that the NSRC, PDRM, MCMC, BNM or banking institutions will only contact you if you have already made a fraud incident report to them. If you have any complaints or feedback about your bank account, you should submit the complaint to your bank’s complaints unit. Our reliable infrastructure connects banks, e-wallets and institutions across the country.
To ensure immediate action is taken, contact your bank or NSRC hotline 997 first before making a police report at the nearest police station. If you have reported the case to your bank or NSRC hotline 997, you need to go to the nearest police station within 24 hours to file a police report. The immediate action of contacting your bank or NSRC hotline 997 as soon as you realize that you have been defrauded is very important. After making a police report, you will be given the results of the police report or referred to the assigned PDRM investigating officer for further action. If you are still not satisfied with the response provided by your bank’s complaint unit, you can submit the complaint to BNM TELELINK at the link bnm .gov.my/LINK. NSRC Hotline 997 is an emergency response number to help victims who have just realized that money in their bank account has been transferred without their knowledge.
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- The investigating officer may contact you to get more information to help law enforcement agencies take action against criminals.
- The immediate action of contacting your bank or NSRC hotline 997 as soon as you realize that you have been defrauded is very important.
- Partnering with federal bodies to digitalise payment systems.
- Once you make a report, the NSRC will try to immediately block the stolen funds and take enforcement action against the criminals.
- Pay online quickly and securely.
- It should be emphasized that the NSRC, PDRM, MCMC, BNM or banking institutions will only contact you if you have already made a fraud incident report to them.
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Please visit Facebook Scam Alert via , CyberCrime Alert or your banks website for more information on this. This immediate action can help you reduce further losses that may be incurred, although there is no guarantee that you will get your money back. You can find the bank’s 24/7 hotline number on the back of your bank card or through the bank’s website.
NSRC Hotline 997 is an emergency response number and not a contact sports betting sites malaysia center for case follow-up. The investigating officer may contact you to get more information to help law enforcement agencies take action against criminals. Your account may be blocked because it is suspected to have been used by criminals as a mule account.
FAQs about the National Scam Response Centre
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If your bank account has been blocked, please contact your bank to explain the actual situation. The NSRC brings together resources and expertise from all these parties to combat financial fraud more quickly and effectively. This response includes faster detection of stolen funds and enforcement action against criminals. Simplify bill payments and invoicing.
Transfer money between banks with ease. For more information about the types of scams and how to avoid being scammed, please visit Facebook Scam Alert via, CyberCrime Alert or your banks website. Once you make a report, the NSRC will try to immediately block the stolen funds and take enforcement action against the criminals.